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Frequently Asked Questions
How do I cancel my subscription?
To cancel, go to Settings inside the Bloc app and select Manage Subscription. From there you can cancel at any time. If you're on the annual plan and cancel during your 7-day free trial, you won't be charged anything.
How does the 7-day free trial work?
The 7-day free trial is available on the annual plan only. You get full access to everything in Bloc from day one, completely free. Cancel through Settings in the Bloc app before day 7 and you won't be charged a cent.
Can I switch from monthly to annual?
Yes. You can upgrade to the annual plan at any time from inside the Bloc app under Settings → Manage Subscription.
What equipment do I need for the program?
Bloc is built for athletes with access to a barbell, rack, and conditioning equipment like rowers and assault bikes. It's a serious hybrid training program designed around a full gym setup. Scaled alternatives are included for most accessory work.
How do I import my Hume Health report?
Inside the Bloc app, go to Health → Import Report and follow the on-screen steps to connect your Hume Health data. Your health metrics will sync directly into your profile to inform your training and nutrition targets.
How does the AI Camera macro tracking work?
Point your camera at any meal and the Bloc nutrition tracker will automatically identify the food and estimate macros. You can review and adjust before logging. It's designed to make tracking fast — no barcode scanning required.
Is my data saved if I cancel and come back?
Your lifting logs, personal records, progress photos, and nutrition history are stored securely and waiting for you when you return. We hold your data for 12 months after cancellation.
What happens when the 12-week program ends?
You keep full access to your logs, PRs, and photos, and you can run the program again. Bloc includes 6 programs spanning 72 weeks total — you won't run out of structured training. New programming is added regularly for active subscribers.
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Email Support
Use the form above or reach us directly. We respond within 1-2 business days.